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HarryMade
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Last updated 31 October 2026

Privacy Policy

This Privacy Policy explains how HarryMade ("HarryMade", "we", "us" or "our"), a sole trader operated by Harry and based on the Surf Coast, Victoria, Australia, handles personal information. We are committed to protecting your privacy and to handling personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What we collect

We only collect personal information that is reasonably necessary to run our business and provide our services. This may include:

  • Your name, business name, email address, phone number and website address when you contact us or submit an enquiry form.
  • Any details you choose to include in messages, proposals or project materials you send us.
  • Booking details when you schedule a call with us.
  • Basic technical information that comes with serving a website, such as browser type and the pages requested.
  • Usage and performance information from the tools in section 7 (Google Analytics 4, Microsoft Clarity and Vercel Speed Insights), such as pages viewed, device and browser, and how a page is used.

2. How we collect it

We collect information directly from you when you fill in a form on this site, email us, book a call, or engage us for a project. Where information is collected through a third-party tool, that tool collects it on our behalf and passes it to us.

3. How we use it

We use your personal information to:

  • Respond to your enquiries and provide quotes.
  • Deliver, manage and support the services you engage us for.
  • Send you information relevant to a current project or engagement.
  • Issue invoices and keep proper business records.
  • Understand how this website is used, and improve our services.
  • Meet our legal obligations.

We do not send marketing emails to people who have not asked to hear from us, and we do not sell your personal information to anyone.

4. Third-party services we rely on

We use trusted third-party providers to run parts of our business. When you interact with these, your information is handled under their own privacy policies as well as ours. These currently include:

  • Formspree, which processes submissions from our contact form.
  • Calendly, which handles call bookings.
  • Vercel, which hosts this website and provides Vercel Speed Insights (anonymous measurements of how quickly pages load and respond).
  • Google Analytics 4 (measurement ID G-0BV4WF7PL7), which measures how people use this website.
  • Microsoft Clarity, which records how people use this website, including heatmaps and session recordings, so we can see where a page is hard to use.

Some of these providers may store or process data outside Australia. We take reasonable steps to use reputable providers, but we cannot control their handling of data beyond their published terms.

5. Disclosure

We do not disclose your personal information to third parties except: to the service providers listed above so they can perform their function; where you have asked us to; or where we are required or authorised to do so by law.

6. Storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, use or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep personal information only for as long as we need it for the purposes described here or as required by law, and then take reasonable steps to delete or de-identify it.

7. Cookies and on-site measurement

This website uses cookies and similar tools to measure visits and to see how the pages are used. We do not use these tools for advertising, and we do not sell your personal information.

  • Google Analytics 4 (measurement ID G-0BV4WF7PL7) sets analytics cookies. It records things like which pages are viewed, roughly where a visit comes from, and the type of device and browser. Google handles that data under its own privacy policy at policies.google.com/privacy.
  • Microsoft Clarity sets its own cookies and records how a visit moves through a page: clicks, scrolling, heatmaps and session recordings. Clarity masks text typed into fields by default, so things like names and email addresses are not stored as readable text. Microsoft's privacy statement is at privacy.microsoft.com.
  • Vercel Speed Insights measures how quickly pages load and respond. Vercel states that this data is anonymous: it is not tied to an individual visitor or an IP address, and it is not used to rebuild a browsing session. It is not an advertising tool. Vercel's description is at vercel.com/docs/speed-insights/privacy-policy.
  • Embedded tools, such as the booking widget, may set their own cookies when you use them. Those cookies are governed by that provider's privacy policy.

You can block or delete cookies in your browser settings. If you do, some of this measurement may stop. Blocking cookies does not stop you using the site.

8. Your rights

You may ask us to access the personal information we hold about you, or to correct it if it is inaccurate. To make a request, or if you have a privacy concern or complaint, email us using the details below. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. The version on this page is the current one, and the "last updated" date shows when it last changed.

10. Contact

For any privacy question or request, email us at hello@harrymade.com.au.

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